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OUR MISSION

Quality is not an overused word for us here at Studio 24. We are not a print broker, but an in-house printer. In fact, continuous quality improvement is a way of life in our company.



 


 


 


 

Call: 617-296-2058
Email:jobs@studio24graphix.com

FAQs

Artwork & Design
What is a bleed and when should it be used?
What should my files resolution be?
What type of files do you accept?
Can I resize my 72dpi artwork to 300dpi?

General
How Do I Place An Order?
Do You Guarantee Colors?
How Can We Reach You?
What do you print?
What is your turnaround?

Printing
What quantities do you print?
What is the difference between UV and No Coating – Standard Gloss?
What Specialty Services Do You Provide?
What is Gang Run Printing?

Policies
Quotes and Estimates
Payment Terms
Accuracy of Quotes
Alterations and/or Corrections

 

Artwork & Design

What is a bleed and when should it be used?
A bleed is extra area outside of your document that is trimmed off to insure proper cuts. In simple terms – your background should go off an 1/8 of an inch more than your actual print size. Bleed is not required unless it is specified under the product description. You should download our pre-approved templates to ensure that your job is designed properly.
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What should my files resolution be?
All file formats must have a resolution of 300dpi/ppi and have embedded or outlined fonts if applicable. We do not accept files from word processing programs such as Microsoft Word because these programs do not provide an output option for high resolution printing. If you are unsure about your file format, give us a call and we will find the best option for you.
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What type of files do you accept?
We accept .JPG, .TIFF, .PDF and .EPS files generated from all major desktop publishing programs.
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Can I resize my 72dpi artwork to 300dpi?
Unfortunately, you can not increase your resolution for a design that has been created low resolution. The output will be blurry or grainy, and at times, unreadable. If your design has been created at low resolution, the file must be redesigned at high resolution in order for your order to be produced at an acceptable level of quality.
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General

How Do I Place An Order?
All orders must be placed via email at jobs@studio24graphix.com enter your contact info with your files, and representative will call you back. If you have any questions. Call us today at 617-296-2058
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Do You Guarantee Colors?
If your job is color critical, you MUST ORDER A COLOR PROOF at the time of your order. If a color proof is not ordered we are not responsible for any color variations from your monitor to our presses. We cannot stress this enough, color variations will occur, if you need to attain perfect color on your job it can only be acheived by a color proof.

Gang Run printing is the process of creating printed pieces at substantially discounted prices. One of the pitfalls of Gang-Run printing is that we reliquish the control of individual piece color to compensate for the entire run. This does not mean your colors will be drastically different, but that in regards to Gang-Run printing- the industry standard practice is to accept a overall pleasing color, which is 95%-100% accurate to the image.

Because of limitations with the Gang-Run printing process, the differences in equipment, paper, and neighboring image ink requirements- the accuracy of color reproduction is not guaranteed. By placing an order with us you agree to this limitation.

We accept no responsibility for color variations between submitted files and the final printed piece. Under no circumstances will a reprint be honored for color variations that have occurred during the printing process.

The exception to this condition is when a job is placed on an entire run, which provides full control of the color matching process. If your job can be placed on its own run, we can pull a color specific proof which our pressman will match.
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How Can We Reach You?
Our Office Hours are:
10am-7pm EST Monday – Friday
11am-4pm EST Saturday
We accept emails 24 Hours a day.

If you have a question after business hours, our customer service representatives check their email regularly. Go ahead and email us, chances are you will get an answer through the weekend or late at night.

Phone: 617.296.2058
Toll Free: 617.296.7319
Fax: 617.296.4726

Address:
1182 Blue Hill Avenue
Boston, MA 02126
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What do you print?
We are full color printing specialists. Some of the products we print are: Promotional Brochures, Event Flyers, Restaurant Menus, Realtor Postcards, Tickets, Handbills, Clothing Tags, Business Cards, Posters, Point of Sale Signage, Photo Reproduction, Instruction Booklets, Monthly Periodicals, Rack Cards, Tri-Folds, Record Flats, and More.

The bottom line is: if it is on paper and it has ink on it, we can print it at a lower price.
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What is your turnaround?
We offer 24, 48 and 4-day turnaround options for most products on our website. Turnaround options for each particular product may be found on the product pages. Please keep in mind that turnaround affects pricing so you can save a lot of money if you have time to wait for your job.
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Printing

What quantities do you print?
We print quantities as low as 500 and as high as a million plus. Anything not listed on our website can be quoted, just call
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What is the difference between UV and No Coating – Standard Gloss?
UV and No Coating – Standard Gloss are abbreviations for the kinds of coating used on our paper. Here are some of the core differences and applications:

UV (Ultraviolet Coating) is a clear liquid spread over the paper like ink and then cured instantly with ultraviolet light. UV coating gives more protection and sheen than either varnish or aqueous coating. Since it is cured with light and not heat, no solvents enter the atmosphere. This coating is the “laminate style” coating that you see on ultra high gloss magazine covers.

No Coating – Standard Gloss simply means that the only coating on the finished product is the natural coating of our stock. No Coating – Standard Gloss should be selected if you don’t want your final piece to be extra glossy or if you need to write on the final printed piece.
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What Specialty Services Do You Provide?

We provide a multitude of bindery and finishing services.
Folding
Numbering
Scoring
Perforations
5th Colors
Saddle Stitching
Glueing
Custom Die-Cut Creation
Rounded Corners
UV Coating
Satin Aqueous Coating
Standard Aqueous Coating

If you have a special request, just give us a call and we’ll do our best to accomodate you.
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What is Gang Run Printing?
Gang Run printing is the process of created printed pieces at substantially discounted prices. One of the pitfalls of Gang-Run printing is that we relinquish the control of individual piece color to compensate for the entire run. This does not mean your colors will be drastically different, but that in regards to Gang-Run printing- the industry standard practice is to accept a overall pleasing color, which is 95%-100% accurate to the image.

Because of limitations with the Gang-Run printing process, the differences in equipment, paper, and neighboring image ink requirements- the accuracy of color reproduction is not guaranteed. By placing and order with us you agree to this limitation.
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Policies

Quotes and Estimates
Prices posted on this website are subject to change without notice. Written estimates are good for 30 days. An estimate not accepted within 30 days may be changed.
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Payment Terms
All orders must be prepaid due to the speed of our turnaround. Under NO conditions does Studio 24 print on terms or extend credit.
Since each job is custom created for its owner, it can not be reused or resold. After production has commenced, ALL SALES ARE FINAL.
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Accuracy of Quotes
Quotations are based on the accuracy of the specifications provided. Studio 24 can requote a job at the time of submission if the art does not conform to the information on which the original estimate was based. Orders placed with Studio 24 are to the client knowledge correct, and there are no conditions or agreements relating to the order which are not written or accompanying said order.
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Alterations and/or Corrections
You may not change artwork after it has been submitted. If you need to make changes to your order you must call and cancel the order placed and resubmit the proper artwork by placing a new order. If we designed the artwork, and client approves artwork for print.
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